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Best Structural Warranty Provider 2024 goes to Protek Group!

Protek Group Best Structural Warranty Provider 2024

Protek are delighted to be awarded ‘Best Structural Warranty Provider’ by BUILD Magazine 2024. Praising our approach to providing developers with a range of flexible products that future proof the development model, no matter how it changes in response to the economic landscape. Build Magazine stated “Protek Group is a Warranty Provider whose drive to cater to the dynamic nature of the structural warranty insurance market has served to empower clients across the trade. As such we believe no company is more deserving of the title “Best Structural Warranty Provider of the Year 2024 – UK.”

Protek’s Managing Director Simon Middleton said “We have long since recognised that development models are subject to frequent changes, not just during the design stages, but also during construction and post completion. Our approach has always been around providing risk transfer products that enable development.  We build in flexibility to the structural warranty from the outset that responds to the requirements of the developer or self builder. So, whether that’s changing from a commercially owned rental development into a residential sale opportunity or vice versa, we deliver the solution required.  We shall continue to cater for the dynamic nature of the structural warranty insurance market”

BUILD Magazine Design & Build Awards 2024

 

Propelled by a mission to provide inherent defect insurance to the development sector, Protek Group is an award-winning company whose input has played a crucial part the industry’s recent adoption of forward thinking development models. Recognised by BUILD Magazine as the Structural Warranty Provider of the Year 2024 – UK, the provider has set its sights on assuring developers that, no matter however the economic landscape may change, they will always have access to a range of flexible products that future proof the development. Whether it’s providing support during the construction phase, or several years post completion, Protek Group promises to be a dependable companion within such a dynamic space.

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Why Insurance & Warranties are must-haves on a self build project

Why Insurance & Warranties are must-haves on a self build project

Why Insurance & Warranties are must-haves on a self build project

Homebuilding & Renovating Masterclass 2nd November 2024

Protek Director Vicky Read  will be hosting a Masterclass Session at the Homebuilding & Renovating Show. This session, titled Why Insurance & Warranties are must-haves on a self build project is designed for anyone undertaking a self build, renovation or extension project.  Vicky will be looking at the types of risks self builders and home renovators are confronted with all the time. She will share images of the types of claims that can occur on these sites. 

14:30 Saturday 2nd November 2024 Harrogate Convention Centre

You will face many risks when you start you build journey and not all will be immediately apparent. When things do go wrong, you need to know you have the protection in place to ensure you do not fall into a financial nightmare. During the masterclass, we will explain why insurance & warranties are must-haves on a self build or extension/renovation project. The session will fully detail the insurance and risk management product solutions that are available to you. Ultimately it will better prepare you to protect your finances in the event of a loss, damage or injury occurring on your site. 

Homebuilding & Renovating Show Masterclass Session | Why Insurance & Warranties are must-haves on a self build project

Free Tickets to the National Homebuilding and Renovating Show

If you would like to attend, simply click here which will open the free ticket registration page.  We will be hold the session (which is in the Masterclass Theatre) on Saturday 2nd November at 2:30PM

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What Makes A Self Build Structural Warranty Unique?

Not sure whether you need a self build structural warranty for your project? 

A 10-year structural warranty offers vital protection against defects and problems in new build homes. But did you know that not all of these insurance products are designed the same way? Instead, they reflect the development route being followed and the needs of the first and subsequent homeowners. Self builders are both the builder and the homeowner. In the structural warranty world, this what makes a self build structural warranty unique.

How does a standard new home warranty work?

Most people are familiar with the concept of buying a new home from a developer or builder.  Because they will be benefiting from a 10-year new home warranty as part of this. In this type of transaction, the builder will be registered with the warranty provider. They then gift the first purchaser a 10-year structural warranty with the property. Under this scenario, the builder will be bound to investigate and remediate defects arising in the home during the first two years.

It’s a bit like a manufacturer’s warranty really. Importantly, during this defect period, the warranty company provides additional insurance cover to protect the homeowner in the event the developer fails to meet their obligations. That same insurance then continues in years three to 10 to provide direct cover to the homeowner for defects that may arise. To protect the resilience of this type of product, the warranty supplier must put onerous legal and financial securities in place that will ensure the builder meets their obligations. This creates a recourse opportunity, so that the warranty provider can recoup its costs if it has to step in during the defects period.

How does a specific self build structural warranty differ and what makes a self build structural warranty unique?

Self builders need to avoid structural warranties with a defect period. A high percentage of structural warranty claims occur in the first two years. Clearly as you’re directly commissioning the build, a standard new home warranty would make you responsible for issues in that timeframe. If you’re building your own dream home, you’re almost certainly putting your life savings into the project. So, you’re highly unlikely to have the financial resources in place to rebuild a property which has been the subject of a major defect. Nor are you going to want to be bound by the significant onerous legal instruments outlined above.

This is where the uniqueness of a self build warranty comes in to its own. The policy is designed to give you as builder and first homeowner insurance cover from the date of practical completion. Importantly, it does not have a defects period.  So it provides cover from day one, de-risking the financial implications of a major defect.

Are there any other benefits to using a self build warranty?

Yes! One example is around the community infrastructure level (CIL). This is a charge on new development that can run to the £10,000s. Around 10 years ago, the National Custom and Self Build Association (NaCSBA) secured a CIL charge exemption from the government. Specifically for genuine owner-occupied self build projects. A self build warranty carries a clause which states that, as the self builder, you must live in the property for at least 12 months before it can be transferred (sold) to a successor in title. It is for this reason that a self build warranty is deemed one of the instruments with which you can demonstrate that your project is CIL exempt. Protek frequently receives frantic calls from self builders who have finished their builds with the benefit of just a PCC certificate (see below), looking to obtain a self build warranty retrospectively to avoid paying CIL charges.

Can I just use a professional consultant’s certificate (PCC)?

Previously known as an architect’s certificate, a six-year PCC is nothing like a structural warranty. It is simply an extension to the consultant’s professional indemnity insurance. So, your ability to claim relies totally on you demonstrating that they were negligent for not picking up a problem during the build which later manifested into a defect. Proving negligence is not easy. It can often result in costly legal battles. Unfortunately, bringing unwelcome extra stress if you are experiencing serious problems with your new home.

In contrast, with a self build warranty, whether or not a defect was actually picked up during the works is irrelevant. Once the cover is issued, you are able to make a claim if you are experiencing problems with the build.  This is incredibly important when you consider the implications of selling your home further down the line. A self build warranty provides cover for successors in title. So, if you sell the property, the warranty is automatically transferred to the new owners. This means they can also claim on the policy and not pursue you as the builder.

 

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Manage your structural warranty online

Protek Structural Warranty Online Portal

Manage your structural warranty journey online

This fantastic new feature, which has been built specifically for our structural warranty customers, became fully operational on the 1st May 2023 . It allows customers to view and manage their structural warranty online, in real time.

Following each inspection, the inspection report and development tracker will be viewable online. The tracker will highlight any issues arising which may require additional information.  You will then be able to upload the requested evidence, documents or commissioning certificates directly to your tracker. This will make it easy for you to see what is required and very simple for the auditor to close out any items arising. 

The status of any information you have submitted will then be viewable in real time. You will be able to track the progress of your policy from purchase right through to completion of the project.

Log in now

Protek will continue to email copies of your reports and development tracker as normal. However, we will be encouraging our customers to make the most of the new feature. Going forward we ask that customers submit any requested evidence by uploading the files via their online portal going forward.

If you have any questions about this new function, or you experience any problems when using it, please contact our Customer Service Team on 0333 456 0404.

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Difference between a Self Build and New Home Warranty?

The difference between a self-build and new home warranty is that a self-build warranty does not have the limitation of a 2 year defect period. A defect period makes the ‘builder’ responsible for defects occurring during the first two years. Clearly if you’re the self builder then you are unlikely to have the resources to rebuild it as the ‘builder’ if there is a major defect in the first two years. This is why a self-build structural warranty policy starts from the date of completion and does not have a defects period. It gives you as the policyholder cover from day one.

This differs massively from a ‘New Home Warranty’ which is designed to be purchased by the builder who is developing homes to sell to a prospective purchaser. A New Home Warranty carries an initial 2 year defect period where the builder is responsible for anything that goes wrong during that initial period. 

Self Builders need to avoid structural warranties that have a defect period

Clearly Self Builders need to avoid this type of new home policy, because they will be classed as the builder. This means that if a defect does manifest itself during the first two years, the self-builder would be have to fix it, because the new home warranty policy would not respond.

On the basis most Structural Warranty claims occur in this initial 2 year period, it’s likely that the self-builder wouldn’t have the financial resources to cover the loss. Self-builders need to be wary of this when choosing a structural warranty provider.

Conversion insurance is essential if you are carrying out a conversion project

Community Infrastructure Levy Exemption (CIL)

One other important difference between a self-build and new home warranty is that a self-build policy is also one of the key elements required to prove exemption under the Community infrastructure Levy (CIL).

UK Authorised Insurer, Financial Services Compensation Scheme

It’s important to choose a warranty backed by an insurer who is authorised to write business in the UK. They also must be backed by the Financial Services Compensation Scheme (FSCS) as this is critical to ensuring you do not fall victim to a failed insurer. 

Warranty provider approved by lenders

Protek is approved by lenders. This means your customers will be in a good position to obtain a mortgage on the home you are selling. Unlike Professional Consultants Certificates (PCC’s) the structural warranty cover Protek provides lasts for the full 10 or 12 years. Importantly, it does not need to be topped up should the PCC become unacceptable for lending purposes or expires.

 

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How to Choose The Right Warranty Provider

Protek’s Simon Middleton highlights how to choose the right warranty provider for your self-build and specifically what differences to look for between providers.

Not every structural warranty provider understands the nuances of the self and custom build market. Unfortunately, this can make choosing the right warranty provider a little tricky, especially if this is your first project.

Self -Build and Custom Build projects require very specific warranty cover

Some warranty providers will treat a self-builder in the same as they would a developer. In this situation, the warranty quotation you receive will make you responsible for any claims in the first two years. That clearly isn’t going to be ideal and offer you little risk mitigation. They often require minimum levels of financial security from you to back up the responsibility being placed on you. To top it all, they can also require you to have several years building experience and  you may get just 18 months to complete the build.

In my twenty-six years of providing warranties in this industry, it is clear that not too many self-builders will fit that model. The reality is that most of this detail will be buried in the depths of a complicated quotation document. So, unless you read it very carefully, none of it would be established until you tried to make a claim, at which point it could be too late.

What to look out for 

A self-build warranty should provide cover on the basis you are building or managing the project, perhaps with little or no experience. Cover needs to start immediately you complete the property. The policy definitely should not have a defect period. This is because you are very unlikely to be in a position financially to rebuild your home out of your own pocket, if there is a major issue in the first two years.

If you are managing the new build, extension, conversion, or renovation of your new home – you need to think carefully about structural warranty and site insurance. Check who the insurer is and whether they are covered by the Financial Services Compensation Scheme. Importantly make sure you read and understand the implications of the conditions and any subjectivities. This is of paramount importance!

Protek have been providing cover for the self and custom build sectors for years. We understand the issues you face and can provide cover to suit the project you are undertaking. For more information just give us a call. 

Your project covered your way. Call 0333 456 8030

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The Secrets to Self-Build Success

The Secrets To Self-Build Success

We’re proud to be supporting award-winning Frame Technologies for their debut event, ‘The Secrets to Self-Build Success’. This day will cover key information for self-builders on their self-build journey. Our Managing Director Simon Middleton will be joining key figures from across the self-build industry to offer a series of seminars as well as tailored assistance on your self-build project. Book your free tickets today:

Get your tickets

Self-Build Insurance

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Best Self-Build Under £250k

Protek are delighted to be sponsoring the Best Self-Build Under £250k category at the prestigious 2021 Build-It Awards this year.

Best Self-Build Under £250k

Simon Middleton – Protek’s Managing Director said:

The Build It Awards have been an important accolade in the self-build industry for many years now. The widespread recognition of excellence in the respective categories can really make a difference to the winners, so we are proud to be associated with it. We wish all this years shortlisted entries the best of luck.

Shortlisted Entrants for the Best Self-Build Under £250k 

  • A’Bear & Ball Architects – Milton Road
  • Allister Godfrey Architects – Barn-Style Home, Cumnor
  • CB Homes – Damson House
  • Greenspace Architects – Earth Sheltered House
  • Ke-design – The Barn Field
  • Potton – The Allen-Godbold House
  • Smart Home Technical – Smart Stanley

Find out more about the awards

Previous Winners for Best Timber Frame: Fleming Homes

Best Self-Build under £250k  Best Self-Build under £250k  

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Protecting your project against risk

Protek are exhibiting at the Northern Homebuilding & Renovating Show from the 5th to the 7th November 2021. We are hosting a Masterclass on Protecting your project against risk at 13:00 on Sunday the 7th and we’d love to see you there. We will be covering risk management and insurance for all project types, including self-build, renovation and extensions. 

Please visit our website for free tickets to the event. 

 

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Protek Self Build insurance

SELF BUILD INSURANCE & STRUCTURAL WARRANTY

Contact Us

Protek Group Limited,
First Floor, Marlbridge House,
Enterprise Way, Edenbridge,
Kent,
TN8 6HF.

Tel: 0333 456 8030

 
 
 
 
 
 
 
 
 


 

Protek Group Ltd is is authorised and regulated by the Financial Conduct Authority. Protek Group Limited FCA Reg. No. 999394.

Protek Group Ltd registered office: First Floor, Marlbridge House, Enterprise Way, Edenbridge, Kent, TN8 6HF. Registered in England and Wales. Company Number 09616620.

THIS INFORMATION MAY BE CHECKED ON THE FCA’S REGISTER BY VISITING THEIR WEBSITE OR CONTACTING THEM ON 0845 6061234.

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Financial Ombudsman Service
Should you have cause to complain, and you are not satisfied with our response to your complaint, you may be able to refer it to the Financial Ombudsman Service, which can be contacted as follows: The Financial Ombudsman Service Exchange Tower, London, E14 9SR | Tel: 0800 023 4567 or 0300 123 9 123 | www.financial-ombudsman.org.uk