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  • Self Build Insurance from Protek - Site Insurance & Structural Warranty - On Line Quote
  • Self Build Insurance from Protek - Site Insurance & Structural Warranty - On Line Quote

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How to make a claim

Need to make a claim?

Call us on 0333 456 0404 or email claims@protekselfbuild.co.uk.  If you have experienced a theft, it is important you report it to the police as we will need the crime reference number. Please ensure you have read the claims procedures contained in your policy wording and are aware of the excess applicable which will be shown on your Insurance Certificate.  If you are unsure as to whether you need to make a claim, please call Protek for further assistance. 

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SELF BUILD INSURANCE & STRUCTURAL WARRANTY

Contact Us

Protek Group Limited,
Unit 2, Enterprise Way,
Edenbridge,
Kent,
TN8 6HF.

Tel: 0333 456 8030

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Protek Self Build are a member of NaCSBA
 
 
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Protek Group Limited, Registered Office: Blenheim House Bridge Street, Guildford, GU1 4RY, Company Number: 09616620

Protek Group Limited is an Appointed Representative of Arthur J. Gallagher (UK) Limited which is authorised and regulated by the Financial Conduct Authority. Registered Office: The Walbrook Building, 25 Walbrook, London EC4N 8AW. Registered in England and Wales. Company Number: 1193013.

THIS INFORMATION MAY BE CHECKED ON THE FCA’S REGISTER BY VISITING THEIR WEBSITE OR CONTACTING THEM ON 0845 6061234.

CLICK HERE TO VIEW OUR PRIVACY AND COOKIE POLICY

CLICK HERE TO VIEW OUR LEGAL & REGULATORY POLICY

Financial Ombudsman Service
Should you have cause to complain, and you are not satisfied with our response to your complaint, you may be able to refer it to the Financial Ombudsman Service, which can be contacted as follows: The Financial Ombudsman Service Exchange Tower, London, E14 9SR | Tel: 0800 023 4567 or 0300 123 9 123 | www.financial-ombudsman.org.uk

Online Dispute Resolution platform
Consumers wishing to complain about a policy sold online can register the complaint using the Online Dispute Resolution platform (ODR) at https://ec.europa.eu/consumers/odr/